SKYXOPS Subprocessors
This page lists the Subprocessors that SKYXOPS uses to provide the Service, as described in Section 5 and Annex III of the SKYXOPS Data Processing Agreement. SKYXOPS will give customers at least 30 days’ notice before adding or replacing a Subprocessor (Section 5.3 of the DPA), by email to each customer’s contact for notices stated in its Order Form or, if none, to its account email address. To add recipients, email privacy@skyxops.com. A SKYXOPS entity listed below is a Subprocessor only where it is not the customer’s contracting entity.
| Subprocessor | Location | Purpose | Data processed |
|---|---|---|---|
| Amazon Web Services, Inc. | The region chosen by Customer: US East (N. Virginia), US East (Ohio), Middle East (UAE), Asia Pacific (Singapore) or Asia Pacific (Sydney) | Hosting, storage and infrastructure | All Customer Data |
| SKYXOPS INDIA PRIVATE LIMITED, Third Floor, Sri Radha Towers, No. 347/2, Site No. 5, Namachivaya Nagar, Saravanampatti, Coimbatore, Tamil Nadu 641035, India | India | Engineering, operations and technical support, where it is not the contracting entity | Customer Data, as needed for support and operations |
| SKYXOPS L.L.C-FZ, Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai | United Arab Emirates | Pre-sales, customer success and support, where it is not the contracting entity | Account contact data and Customer Data, as needed for support |
| Amazon Web Services, Inc. (Amazon Bedrock) | The AWS region hosting Customer Data, or, where the selected model is not offered there, another of the AWS regions listed for hosting above, unless Customer has switched off the AI Features or limited them to its hosting region | AI Features | Customer Data submitted to AI Features |
| Amazon Web Services, Inc. (Amazon Simple Email Service) | The AWS region hosting Customer Data | Service notifications | Authorized User email addresses |
| Microsoft Corporation (Microsoft 365) | United States | Business email, including the support@skyxops.com mailbox | Information Customer sends to support by email, and Authorized User contact details |
| SKYXOPS CORP., 5830 E 2nd St, Ste 7000 #11273, Casper, WY 82609, USA | United States | Hosting, operation and support of the Service, where SKYXOPS INDIA PRIVATE LIMITED or SKYXOPS L.L.C-FZ is the contracting entity | All Customer Data |
Questions about Subprocessors: privacy@skyxops.com.
Questions about this document: privacy@skyxops.com