Privacy Policy
Last Updated: June 26, 2026
SKYXOPS CORP (“SKYXOPS,” “we,” “our,” or “us”) is committed to protecting the privacy and security of our customers, users, and business partners. This Privacy Policy explains how we collect, use, disclose, process, store, and protect information when you access or use our website, cloud platform, software applications, APIs, and related services (collectively, the “Services”).
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
Table of Contents
- 1. Scope
- 2. Information We Collect
- 3. How We Use Information
- 4. Customer Data
- 5. Aggregated and Anonymized Information
- 6. How We Share Information
- 7. Data Security
- 8. Data Retention
- 9. Cookies and Similar Technologies
- 10. International Data Transfers
- 11. Your Privacy Rights
- 12. Children’s Privacy
- 13. Third-Party Services
- 14. Changes to this Privacy Policy
1. Scope
This Privacy Policy applies to information collected through SKYXOPS’s Services, including:
- SKYXOPS websites
- Cloud management and FinOps platforms
- Software applications
- APIs and integrations
- Customer support interactions
- Business communications
This Privacy Policy does not apply to third-party websites, products, or services that may be linked to or integrated with our Services.
2. Information We Collect
Information You Provide
We may collect information that you voluntarily provide, including:
- Name
- Business email address
- Company name
- Job title
- Telephone number
- Account credentials
- Billing and subscription information
- Support requests and communications
- Feedback and survey responses
Cloud Resource and Billing Information
To provide our cloud cost management, FinOps, governance, optimization, reporting, and analytics services, SKYXOPS may collect and process cloud-related information from cloud service providers that you authorize us to access.
This information may include:
- Cloud account identifiers
- Subscription identifiers
- Resource metadata
- Service usage information
- Cost and billing data
- Tags and labels
- Resource configuration details
- Operational metrics
- Consumption data
SKYXOPS primarily processes cloud infrastructure, billing, cost, usage, and resource metadata.
SKYXOPS does not intentionally collect sensitive personal information, payment card data, banking information, government-issued identification numbers, health information, or other regulated personal data through its standard platform functionality.
Automatically Collected Information
When you use our Services, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Login activity
- Session information
- Application logs
- Usage statistics
- Diagnostic information
- Performance metrics
Information from Third Parties
We may receive information from:
- Cloud service providers
- Identity providers
- Business partners
- Service providers
- Publicly available sources
where you have authorized such access or where permitted by applicable law.
3. How We Use Information
We use information to:
- Provide and operate our Services
- Authenticate users and manage accounts
- Process subscriptions and payments
- Deliver cloud cost management and FinOps capabilities
- Generate reports, dashboards, recommendations, and analytics
- Monitor performance and service availability
- Provide technical support
- Improve and enhance our Services
- Develop new products and features
- Detect, investigate, and prevent fraud, abuse, and security incidents
- Communicate service-related notices and updates
- Comply with legal and regulatory obligations
- Enforce agreements and policies
4. Customer Data
Customer Data includes information uploaded, transmitted, stored, or processed through the Services.
Customers retain ownership of their Customer Data.
SKYXOPS processes Customer Data solely for purposes necessary to:
- Deliver the Services
- Support customer operations
- Maintain platform functionality
- Provide support and troubleshooting
- Monitor platform security
- Fulfill contractual and legal obligations
SKYXOPS does not sell Customer Data.
5. Aggregated and Anonymized Information
SKYXOPS may collect, generate, and use aggregated, statistical, anonymized, or de-identified information derived from customer use of the Services.
Such information:
- Does not identify individual customers or users
- Cannot reasonably be used to identify any specific individual
- May be used for analytics, benchmarking, research, reporting, product improvement, and business operations
SKYXOPS retains ownership of aggregated and anonymized information.
7. Data Security
SKYXOPS maintains commercially reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.
Security measures may include:
- Encryption in transit
- Access control mechanisms
- Role-based access controls
- Multi-factor authentication where applicable
- Security monitoring and logging
- Network security controls
- Industry-standard cloud security practices
While we strive to protect information, no method of transmission or storage can be guaranteed to be completely secure.
8. Data Retention
SKYXOPS retains information only for as long as necessary to:
- Provide the Services
- Fulfill contractual obligations
- Resolve disputes
- Enforce agreements
- Meet legal, regulatory, tax, and compliance requirements
Upon termination of Services, Customer Data may be deleted or retained in accordance with contractual obligations, customer instructions, and applicable laws.
9. Cookies and Similar Technologies
SKYXOPS uses cookies and similar technologies to:
- Maintain user sessions
- Remember preferences
- Improve website functionality
- Analyze platform usage
- Enhance security
- Improve user experience
Users may control cookie settings through their browser preferences. Disabling cookies may affect certain functionality of the Services.
10. International Data Transfers
SKYXOPS may process and store information in the United States and other countries where SKYXOPS or its service providers operate.
Where required by law, SKYXOPS will implement appropriate safeguards for international transfers of information.
11. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of personal information
- Restrict certain processing activities
- Object to certain processing activities
- Request portability of your personal information
- Withdraw consent where processing is based on consent
To exercise your rights, please contact us at privacy@skyxops.com.
12. Children’s Privacy
The Services are intended solely for business and professional use and are not directed toward individuals under the age of 18.
SKYXOPS does not knowingly collect personal information from children.
13. Third-Party Services
The Services may contain links to or integrations with third-party products and services.
Such third-party services operate under their own privacy policies and terms. SKYXOPS is not responsible for the privacy, security, or content practices of third-party providers.
14. Changes to this Privacy Policy
SKYXOPS may update this Privacy Policy from time to time.
When material changes are made, we will:
- Update the “Last Updated” date;
- Post the revised Privacy Policy on our website; and
- Provide notice through email or the Services where appropriate.
Your continued use of the Services after changes become effective constitutes acceptance of the revised Privacy Policy.